Data Processing Specialist

Vancouver-based Themis Solutions specializes in web-based applications for the legal industry, and is one of Canada's fastest growing technology companies . Our flagship product, Clio, is an easy-to-use web-based practice management tool designed specifically to support the administrative needs of legal professionals in small to mid-sized law firms.

We pride ourselves on providing industry-leading customer support, and are seeking someone to join our growing team of outstanding professionals to help our customers effortly transition to Clio. Our customers are often using traditional software products with proprietary data stores, and need skilled assistance to ease the data migration challenge. In addition to being an outgoing people person, the ideal candidate will be experienced working with numerous data formats and manipulation tools. 

You will:

• Work closely with new and existing customers to provide an effortless transition experience
• Respond by phone and email to transition related inquiries and technical questions
• Develop and improve Clio's data manipulation tools and import facilities
• Expand and improve help resources to assist customers through the transition process
• Work closely with all departments to help ensure an exceptional customer experience

We need you to have:

• Exceptional written and verbal communication skills
• A fun, outgoing, engaging personality
• Proven talents for organization
• A technical degree, diploma or relevant work experience
• Expertise working with data storage and manipulation tools (e.g. Excel, SQL, Access etc.)
• Aptitude for technology and related problem solving skills

We hope you have:

• Comfort with web technologies
• Development experience (e.g. Ruby, VB Script or other languages)
• History working with web-based/SaaS applications
• Experience with Legal or other professional service industries
• Willingness to work flexible hours
   

Compensation and benefits:

• Competitive salary
• Excellent medical benefits
• Awesome co-workers

This position is full-time (40 hours per week), and is available to Canadian applicants who are able to work from our head office in Burnaby, BC.

We encourage interested candidates to apply with a resume and introduction letter via this form.